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Shipping information

A made to measure dress takes around 5-6* weeks to be carefully crafted to fit your dreams. The standard sizes in stock can be shipped in 3-5 working days from our studio.

You will have to add to that the shipping days to get an approximate date of delivery:

In Romania 1-2 working days (door to door delivery) – Free shipping

In EU countries 2-4 working days (door to door delivery via DHL) – Free shipping 

In non-EU countries, around 3-5 working days with DHL – 200 RON (around 50 USD). You will have to add to that a few days for export and customs paperwork. For countries outside the EU, billing will be VAT free, 20% less than the displayed price.

The shipping taxes outside EU will be payed by the costumer at the check out when ordering a dress. The shipping costs include export fees.

If you are from outside EU countries you will have to check with the local custom for any additional fees and VAT differences that are set by every state and that you might have to pay when you receive your order.

Please bare in mind that the bank transfer from a foreign country with different currency may imply an eventual extra commission.

Please verify that the address and the postal code are correct for avoiding any shipping problems.

 

  • Due the number of orders, the made-to-measure dresses take longer than usual to be made. If you have doubts about the date, please contact us at info@chotronette.com for a confirmation before placing the order.